Delete your Outdoorly App account

This page is only for the Outdoorly App

The steps on this page apply only to your Outdoorly App account. They do not apply to bookings or booking accounts on outdoorly.co.uk or outdoorlylondon.com.

Delete your account in the App

If you still have the Outdoorly App, the quickest way to delete your App account is in the App: go to Account → Delete App account and follow the steps there.

No longer have the App?

If you no longer have the App, you can request deletion of your Outdoorly App account by emailing us at info@outdoorly.co.uk.

To help us confirm the request is yours, Outdoorly may need to verify account ownership before deleting the account.

Never send us your password. We will never ask you for it.

What deletion removes

Deleting your Outdoorly App account removes App-owned account data associated with that account, subject to information that must legitimately be retained for legal, security or dispute purposes.

What deletion does not do

Deleting your Outdoorly App account does not cancel, refund or delete bookings, and does not delete your booking accounts on outdoorly.co.uk or outdoorlylondon.com. Those booking systems have their own retention requirements and terms.

More information

See the Outdoorly App Privacy Notice for how we use and protect personal information processed through the App, including account deletion.