Support

Frequently asked questions

Everything walkers usually ask us before booking their first adventure.

How fit do I need to be?: Each adventure lists distance, ascent and duration. If you can walk comfortably for a few hours on undulating ground, our day hikes will suit you. Multi-day European trips ask for a little more regular walking beforehand.
How big are the groups?: Group sizes vary by event. Please check the individual event page for the current capacity and availability.
What is included in the price?: Your qualified guide, route planning and safety cover are always included. Trip pages list anything else — such as accommodation, transfers or baggage transport on self-guided routes.
What kit should I bring?: Broken-in boots, layers including a waterproof shell, at least two litres of water, snacks and lunch.
What happens if the weather turns?: Our guides check the forecast the night before and on the morning. Routes may be adjusted for safety; if a day cannot run at all we will contact you about rescheduling.
Can I book for someone else, or as a group?: Yes. Add the number of places you need at checkout, and get in touch if you would like a private or bespoke departure for your group.
How do cancellations and refunds work?: Day hikes are non-refundable and non-transferable. Full details are in our Terms & Conditions — feel free to reach out if you have any questions.
Can I come my own?: Absolutely! Many of our attendees join solo. Our events are designed to be friendly and welcoming, making it easy to meet like-minded people who enjoy the outdoors.
I am new to hiking, can I join?: Yes! Most of our hikes are beginner-friendly and welcoming to those who are new to hiking. Please read the event description carefully and choose a hike that matches your fitness level and experience.

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